Service & spare parts
We offer our customers not only high-quality products, but also comprehensive service to ensure the long-term and trouble-free operation of the machines. We are aware that the purchase of a machine is only the beginning, which is why we place great emphasis on the durability and maintenance of our equipment.
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Our products, like our reputation, are based on robustness and reliability. Every FMS KUREK machine comes with a 12-month warranty, which is our commitment to complete customer satisfaction. However, our concern for your satisfaction does not end with the purchase itself. Our specialized year-round service ensures that machines remain in perfect working order not only during the warranty period, but also after the warranty expires.
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In case of any problems, malfunctions or irregularities in the operation of the machine, we encourage you to contact our claims department immediately. This can be done by email at fmskurek@gmail.com or by phone at +48 600 482 146. Our team of specialists is ready to intervene quickly and effectively to ensure your production continuity.
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However, our service offer is not only warranty repairs. We also encourage regular inspection and maintenance of your machinery, especially before the fruit harvesting season begins. Professional service before the season can prevent breakdowns during operation, which translates into smooth production processes and saves time and money.
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In addition, in order to provide comprehensive support to our customers, we also offer a wide selection of original spare parts. We work with reputable manufacturers to ensure the availability of high-quality components that guarantee optimal operation of our machines. Whether you need consumable parts or more specialized components, our team is ready to meet your needs.
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With our comprehensive approach to customer service and the high quality of our products and services, we are confident that we will be a partner you can rely on for the long term.